FAQs

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Spectators do not need to pay and are welcome to use either our cafe or sit in the viewing area. Please note that under 8’s must have a parent/guardian in the hall at all times.

Yes. Carers may attend free of charge when accompanying someone who requires support. Proof of care (e.g., DLA documentation or Carer ID) is required.

  • Carers must be 16 or older.
  • Carers attending for free may not use the activities themselves.
  • When booking online, only book a space for the participant requiring assistance.

For Direct Debit memberships, your free month is applied once your friend’s first Direct Debit payment has been successfully taken.

If you are a member at any of our centres, you can refer friends or family who are new to Horizon Leisure and not currently members.

Yes. We have a range of birthday party options for all ages, please click this link for more information.

Yes! Our café offers a selection of drinks, snacks, and hot and cold meals. Please do not bring your own food on-site. Last orders for hot food are taken 30 minutes before closing.

Opening Hours:

  • Monday–Friday: 9.00am-6.00pm
  • Saturday: 9.00am-1.00pm
  • Sunday: 9.00am-1.00pm

All bookings are non-refundable. However, we can transfer your booking to another date if you provide at least 24 hours’ notice.

Unfortunately, not. For the safety of both parent and baby, pregnant individuals are not permitted to bounce.

If you arrive late, you may lose your booked slot. Entry to a later session is only possible if spaces are available and is subject to management discretion.

Comfortable clothing, such as shorts or tracksuits, is ideal. Avoid clothing with sharp objects like belt buckles or jewellery. For safety and hygiene, socks must be worn at all times (not included in admission). Replacement socks can be purchased from reception for a fee.

Membership

Find your perfect fit with Horizon. With flexible memberships for every goal and lifestyle, there’s a place for you in our community.