FAQs

Yes, as long as we are within staff ratios and it is safe to do so. We will contact you if we are unable to deliver this service.

Yes, we will keep an eye on the booking system and call you if we can offer the extra time you have requested.

Let us know the time you would like your child brought up and we will collect them and bring them to the pool for you. We can also collect your child after you finish swimming and help get them dressed.

Go to the Activities tab, click Crèche, select the correct site, choose the time you require, then press Book and confirm your booking.

Snacks including breadsticks, rice cakes, yoghurt, fruit, and vegetables are allowed to be consumed within the crèche, and these must be provided by parents.

The minimum booking time is 30 minutes, with a maximum stay of two hours.

No, you must remain on site at all times while your child is in the crèche.

The crèche takes children up to the age of 5 years old.

Free first lesson available to new Swim School customers only. One free lesson per swimmer. Parking offer applies on the day of the free lesson only and is subject to centre-specific parking arrangements.

Your first swimming lesson is free. At participating centres, this also includes up to 2 hours of free parking on the day of your lesson, activated via the on-site QR code.