FAQs

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Yes, all lessons run as usual during school holidays.

Lessons run for 50 weeks of the year, with a two-week break over the Christmas period.

We ask that personal pushchairs are not brought into the crèche due to dirty wheels from outside and limited space. We do have pushchairs available on site that we can use. You are welcome to leave your pushchair outside the crèche door if it cannot be left in your car while visiting.

You can purchase a swim nappy from reception. If a normal nappy is needed, we may be able to provide one (subject to stock) and parents can replace it the next time they use the crèche service.

Yes, we can provide water, and we have cups and beakers available.

Yes, as long as we are within staff ratios and it is safe to do so. We will contact you if we are unable to deliver this service.

Yes, we will keep an eye on the booking system and call you if we can offer the extra time you have requested.

Let us know the time you would like your child brought up and we will collect them and bring them to the pool for you. We can also collect your child after you finish swimming and help get them dressed.

Go to the Activities tab, click Crèche, select the correct site, choose the time you require, then press Book and confirm your booking.

Yes, memberships can be frozen in certain circumstances, for example due to illness or injury. Please speak to our team for full details and support.

Membership

Find your perfect fit with Horizon. With flexible memberships for every goal and lifestyle, there’s a place for you in our community.