FAQs

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The Crèche is free to members and £3.50 per 30 mins to non-members.

The Crèche is open Monday to Friday, 9.00 am until 12.30 pm. It is closed on Bank Holidays.

We can collect your child from the pool at your preferred time, bring them into the crèche and get them dried and dressed. We can also change your child into their swim stuff in the creche and pass them into the pool to you as the parent, or we can offer to drop off the child and then pick back up service. We ask parents to ensure they book this correctly on the creche bookings to allow ratio numbers to be followed in the crèche.
We do not provide snacks. However, you can bring fruit or vegetables (only) for your child.
Three children to one staff member ratio

You can book more than one child, but you have to call reception rather than booking on the app. Call Waterlooville on 02392 245 900 or Havant on 02392 476 026.

Our Crèche team are here if you need help with Swimming lessons or looking after one child while you are swimming with the other.

For more information, ask one of our Crèche staff, subject to availability.

  • There is a sign-up form that parents need to read and sign on their first visit to the crèche.
  • We advise new customers to arrive 10- 15 minutes before they are booked to ensure all paperwork is completed and your questions are answered.
  • Your child may take up to three 30-minute sessions to settle fully.

You can book the Crèche over the telephone or via the Horizon app.

Havant: 02392 476026
Waterlooville: 02392 245900

Slots of 30 minutes, 60 minutes and 90 minutes will be available for booking on a first come first serve basis via the Horizon app.

Membership

Find your perfect fit with Horizon. With flexible memberships for every goal and lifestyle, there’s a place for you in our community.