FAQs

It is always advisable to book any sessions in the leisure centre to guarantee your space.  However, you can turn up, but you will not be guaranteed a space in the facility you wish to attend.

Members can pre-book seven days in advance and non-members two days in advance.

There is no need to pre-book our public or lane sessions; however we advise to pre-book our family float sessions to avoid any disappointment on the day.

No, you will not be restricted in the number of classes or sessions you book. However, it is more vital than ever before that you inform us if you cannot attend a booked session/class (no less than two hours before the session is due to start). This will allow other members to participate if they are on a waiting list.

You will notice there are numbers against each type of activity. The number on the left tells you how many spaces are left, and the number on the right is the capacity.

Example 14/28 Body combat – There are 14 spaces left.

Customers who do not inform us they cannot attend will receive a strike on their membership account.

You can book more than one child, but you have to call reception rather than booking on the app. Call Waterlooville on 02392 245 900 or Havant on 02392 476 026.