FAQs

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Showing 117 of 141 results

14 years and over with proof of studies.

Current swim card members can renew, we will not be selling them to new members, the only option is gym, swim and classes etc.

Every membership is charged an admin fee, including junior memberships. It is non-negotiable. One admin fee is to be charged per membership, i.e., a dual membership will only be charged one fee—no fee to be charged to any current gymnastic/trampolining customers.

The same fee applies to all families of five or more.

It is essential to Horizon that our staff and customers are kept safe. To this end, we will undertake the following measures for our team.

A complete health and safety audit is undertaken of each of our staff members’ workspace to ensure that within the workplace, they are working safely and have access to cleaning materials to keep their workspace safe.

If a staff member has any signs of covid, they are expected to take a PCR test and stay home until they have had two negative test results before returning to work.

We would expect customers with symptoms to stay away from Horizon until they are safe to avoid endangering any other customers using the centres.

We have sanitisers for customers to use so they can wipe down any equipment they want. If these are not visible, please ask a member of staff.

All equipment is wiped down with sanitiser regularly throughout the day.

It is always advisable to book any sessions in the leisure centre to guarantee your space.  However, you can turn up, but you will not be guaranteed a space in the facility you wish to attend.

Members can pre-book seven days in advance and non-members two days in advance.

It is always advisable to book any sessions in the leisure centre to guarantee your space.  However, you can turn up, but you will not be guaranteed a space in the facility you wish to attend.

Members can pre-book seven days in advance and non-members two days in advance.

It is always advisable to book any sessions in the leisure centre to guarantee your space.  However, you can turn up, but you will not be guaranteed a space in the facility you wish to attend.

Members can pre-book seven days in advance and non-members two days in advance.

15 years and under.

Membership

Find your perfect fit with Horizon. With flexible memberships for every goal and lifestyle, there’s a place for you in our community.