Crèche

Our crèche offers a warm, welcoming space where children can play, explore and feel settled, supported by our friendly and experienced team. Your child is in safe hands while you focus on you.

Qualified and Caring Team

Experienced, friendly staff who take the time to help every child feel settled and supported.

Fun and Engaging Activities

A range of age-appropriate activities to keep children happy, active and entertained.

Flexible Sessions

Easy-to-book sessions designed to fit around your routine.

Safe and Supportive Space

A calm, welcoming environment where your child can play and feel at ease.

Swimming Support

Our team will support parents with preparing children for swimming

Welcome to Our Safe and Caring Crèche

At Horizon, we know finding time for yourself matters — and having the right childcare makes all the difference.

Our crèche provides a safe, nurturing space where your child can play, explore and build confidence while you make the most of your time in centre.

Our experienced team creates a calm and welcoming environment, helping children settle in quickly and feel comfortable. Whether it’s their first visit or part of a regular routine, we’re here to support both you and your child every step of the way.

You can enjoy your workout knowing your child is happy, engaged and well looked after.

New Member Induction

All new parents are required to complete a short induction before using the creche.

This takes place without children present, typically during quieter periods, so our team can provide full attention and ensure all information is clearly understood.

This approach helps us maintain a safe and well-managed environment for both children and staff.

What to expect at The Crèche

Everything you need to know before your visit, from booking and session times to how we help your child settle in.

The crèche takes children up to the age of 5 years old.

You can book the Crèche over the telephone or via the Horizon app.

Havant: 02392 476026
Waterlooville: 02392 245900

We do not provide snacks. However, you can bring fruit or vegetables (only) for your child.

You can if the child is in your care at the time; however, friends cannot book for them if their parent is also in the centre.

You can book more than one child, but you have to call reception rather than booking on the app. Call Waterlooville on 02392 245 900 or Havant on 02392 476 026.

Yes. All new users must complete a short induction without children present before using the creche.

We take children from 12 weeks until the day before their sixth birthday.

Let us know the time you would like your child brought up and we will collect them and bring them to the pool for you. We can also collect your child after you finish swimming and help get them dressed.

The Crèche is free to members and £3.50 per 30 mins to non-members.

Slots of 30 minutes, 60 minutes and 90 minutes will be available for booking on a first come first serve basis via the Horizon app.

  • There is a sign-up form that parents need to read and sign on their first visit to the crèche.
  • We advise new customers to arrive 10- 15 minutes before they are booked to ensure all paperwork is completed and your questions are answered.
  • Your child may take up to three 30-minute sessions to settle fully.

Our Crèche team are here if you need help with Swimming lessons or looking after one child while you are swimming with the other.

For more information, ask one of our Crèche staff, subject to availability.

Three children to one staff member ratio

The Crèche is open Monday to Friday, 9.00 am until 12.30 pm. It is closed on Bank Holidays.

We can collect your child from the pool at your preferred time, bring them into the crèche and get them dried and dressed. We can also change your child into their swim stuff in the creche and pass them into the pool to you as the parent, or we can offer to drop off the child and then pick back up service. We ask parents to ensure they book this correctly on the creche bookings to allow ratio numbers to be followed in the crèche.
We will always inform the parent after 15 to 20 minutes if we cannot settle their child.