Horizon Leisure provides a welcoming, safe place, a space to be accepted and become the best version of yourself.
No, you will not be restricted in the number of classes or sessions you book. However, it is more vital than ever before that you inform us if you cannot attend a booked session/class (no less than two hours before the session is due to start). This will allow other members to participate if they are on a waiting list.
You will notice there are numbers against each type of activity. The number on the left tells you how many spaces are left, and the number on the right is the capacity.
Example 14/28 Body combat – There are 14 spaces left.
Customers who do not inform us they cannot attend will receive a strike on their membership account.
Yes. You will need to be referred by a GP or another healthcare professional to join the scheme.
No. The programme is designed for all abilities, including people who are brand new to exercise or returning after time away.
It is always advisable to book any sessions in the leisure centre to guarantee your space. However, you can turn up, but you will not be guaranteed a space in the facility you wish to attend.
Members can pre-book seven days in advance and non-members two days in advance.
It is always advisable to book any sessions in the leisure centre to guarantee your space. However, you can turn up, but you will not be guaranteed a space in the facility you wish to attend.
Members can pre-book seven days in advance and non-members two days in advance.
There is no need to pre-book our public or lane sessions; however we advise to pre-book our family float sessions to avoid any disappointment on the day.
It is always advisable to book any sessions in the leisure centre to guarantee your space. However, you can turn up, but you will not be guaranteed a space in the facility you wish to attend.
Members can pre-book seven days in advance and non-members two days in advance.
It is always advisable to book any sessions in the leisure centre to guarantee your space. However, you can turn up, but you will not be guaranteed a space in the facility you wish to attend.
Members can pre-book seven days in advance and non-members two days in advance.
No. There’s no pressure to sign up. After your lesson, we’ll talk you through the best next steps only if you’d like to continue.
To book via the website, click on the ‘Book online’ tab at the top of each web page. (Toning studio is also bookable via this tab).
To book via the Horizon app, there are prominent booking tabs.
Members can pre-book seven days in advance and non-members two days in advance.
Both members and pay-as-you-go users will need a membership ID and PIN to access the booking systems.
Members can obtain these details by emailing info@horizonlc.com.
Please note that your membership ID differs from the number on your membership card.
Any non-members that wish to use our services on a pay-as-you-go basis can register on the tab at the top of each web page or call reception so we may register you and provide you with your login details so you book and pay online.
If you have an Apple device you can download from the App Store. If you have an Android device you can get our App from the Google Play Store. The links are in our website footer.
Within both stores search for ‘Horizon Leisure Centres’ and download (our app is free to download).
To register for our new Online Services:
Go to https://horizonlc.legendonlineservices.co.uk/enterprise/account/login
Click on the “Register button”
Enter your email address, create your password and accept the T&Cs.
You will then receive a “Verify your registration” email. Click on the link in the email.
You will then be taken back to the online services and asked to re-enter the password that you just created.
On the next page, the final step is to confirm your details against your member record in the system. To do this you will need to enter your membership number and one of the following:
You will then be shown a screen showing your successful registration.
Once the registration is complete, you will then need to log in with your email and password you have just created.
Scan the QR code on-site when you arrive to claim 2 hours of free parking on the day of your first lesson.
The Crèche is free to members and £3.50 per 30 mins to non-members.
Yes. Your first swimming lesson is completely free, with no obligation to continue. It’s simply a chance to try Horizon Swim School and see if it’s right for you.
Yes. There is a one-off £20 joining fee when you sign up, unless a promotional offer states otherwise.
Yes. All participants must complete a waiver before entering the arena. For those under 16, a parent or guardian must complete it on their behalf. Waivers will be stored for 12 months; after this time, a new form will be required.
Your plan will be tailored to you, but may include gym based exercise, strength and mobility work, low impact cardio, and other suitable activities at Horizon.
We take children from 12 weeks until the day before their sixth birthday.
Free first lesson available to new Swim School customers only. One free lesson per swimmer. Parking offer applies on the day of the free lesson only and is subject to centre-specific parking arrangements.
Use of Facilities Between 10:00 am and 3:00 pm all week.
Your membership gives you access to the gym, public swimming, a wide range of exercise classes, personalised support to get started, free crèche access at selected centres, and specialist sessions such as HYROX. What’s included may vary slightly by centre.
Your first swimming lesson is free. At participating centres, this also includes up to 2 hours of free parking on the day of your lesson, activated via the on-site QR code.
Once we receive your referral, a member of the Horizon team will contact you to arrange your first appointment and explain what happens next.
At the end of the programme, you may have the opportunity to continue with a discounted membership so you can keep building on your progress.
The same fee applies to all families of five or more.
Every membership is charged an admin fee, including junior memberships. It is non-negotiable. One admin fee is to be charged per membership, i.e., a dual membership will only be charged one fee—no fee to be charged to any current gymnastic/trampolining customers.
15 years and under.
If you cannot attend a pre-booked class or swim session, we ask that you cancel your booking using the Horizon mobile app or by calling us.
It is essential to give us at least two hours’ notice to allow other customers to book and to avoid receiving a strike on your account.
Customers who fail to attend a booked session or cancel within two hours of the session start time will receive a strike on their account. The first and second strikes will remain in place for six weeks. If you accumulate three strikes, you cannot pre-book for seven days.
Please sign in at Reception.
It is essential to Horizon that our staff and customers are kept safe. To this end, we will undertake the following measures for our team.
A complete health and safety audit is undertaken of each of our staff members’ workspace to ensure that within the workplace, they are working safely and have access to cleaning materials to keep their workspace safe.
If a staff member has any signs of covid, they are expected to take a PCR test and stay home until they have had two negative test results before returning to work.
We would expect customers with symptoms to stay away from Horizon until they are safe to avoid endangering any other customers using the centres.
We have sanitisers for customers to use so they can wipe down any equipment they want. If these are not visible, please ask a member of staff.
All equipment is wiped down with sanitiser regularly throughout the day.
You will be supported by an Exercise Referral Instructor who will help you feel confident, stay on track, and adjust your plan as you progress.
Lessons take place at Havant, Waterlooville and Guildford Horizon centres. You can select your preferred location when booking your first swimming lesson.
Available for children and adults of all abilities. Our team will help place you in the right level.
It is for adults aged 16+ who would benefit from structured support to improve their health and wellbeing through physical activity.
Exploring memberships at the local leisure center can open up a world of fitness and fun. With a variety of options available, from family packages to individual plans, there’s something for everyone. Members enjoy access to state-of-the-art gym facilities, swimming pools, and a range of classes like yoga and spin. Whether you’re looking to get fit, meet new friends, or simply unwind, a membership could be your ticket to a healthier lifestyle.
